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HALOWERK

Medienwerk

call analytics

Takes a recorded call or conversation of up to 60 minutes and returns conversation metrics computed from word timings and speaker separation: talk time and share per speaker, words per minute, number of turns, interruptions (a speaker starting while the other is still speaking or within 0.2 s), total and longest silence, longest monologue. Required phrases you pass are searched word by word and reported as found or missing with time and speaker; forbidden phrases likewise. A language model.

POST https://medien.halowerk.com/v1/call-analytics

Eingaben

Felder des veröffentlichten Eingabeschemas
FeldTypPflichtBeschreibung
sourceobjectJaThe recording. Either url or content_base64.
duration_minutesintegerJaLength in started minutes — this is what you are billed for.
languagestringNeinSpoken language (BCP-47). Omit to detect.
required_phrasesarrayNein
forbidden_phrasesarrayNein
speaker_namesobjectNein
report_languagestringNein
skip_assessmentbooleanNeinOnly metrics and phrase checks, no language-model assessment.
Vollständiges Eingabeschema anzeigen
{
  "type": "object",
  "required": [
    "source",
    "duration_minutes"
  ],
  "additionalProperties": false,
  "properties": {
    "source": {
      "type": "object",
      "additionalProperties": false,
      "description": "The recording. Either url or content_base64.",
      "properties": {
        "url": {
          "type": "string",
          "maxLength": 2048,
          "description": "Public http(s) URL of the file."
        },
        "content_base64": {
          "type": "string",
          "maxLength": 12000000,
          "description": "The file inline, base64. Larger files by url."
        },
        "filename": {
          "type": "string",
          "maxLength": 260
        }
      }
    },
    "duration_minutes": {
      "type": "integer",
      "minimum": 1,
      "maximum": 60,
      "description": "Length in started minutes — this is what you are billed for."
    },
    "language": {
      "type": "string",
      "maxLength": 12,
      "description": "Spoken language (BCP-47). Omit to detect."
    },
    "required_phrases": {
      "type": "array",
      "maxItems": 30,
      "items": {
        "type": "string",
        "minLength": 2,
        "maxLength": 200
      }
    },
    "forbidden_phrases": {
      "type": "array",
      "maxItems": 30,
      "items": {
        "type": "string",
        "minLength": 2,
        "maxLength": 200
      }
    },
    "speaker_names": {
      "type": "object",
      "maxProperties": 8,
      "additionalProperties": {
        "type": "string",
        "maxLength": 60
      }
    },
    "report_language": {
      "type": "string",
      "enum": [
        "de",
        "en",
        "es",
        "fr",
        "it",
        "nl",
        "pt",
        "pl",
        "tr",
        "sv",
        "da",
        "cs",
        "ru",
        "uk",
        "ja",
        "zh",
        "ko",
        "ar"
      ]
    },
    "skip_assessment": {
      "type": "boolean",
      "default": false,
      "description": "Only metrics and phrase checks, no language-model assessment."
    }
  }
}

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